Bug: Chart edits not being saved, and a tip until it's resolved

Mark

Administrator
Staff member
As noted in other posts, 1Chart users are seeing issues where edits to charts are not being saved correctly. Until we resolve this bug, I'd like to pass along the following information about steps to avoid taking in 1Chart, in order to reduce your risk of encountering the issue.

After editing a chart, please avoid immediately entering Performance Mode (i.e. tapping the lock icon) then immediately killing the app (either via the App Switcher or shutting down the iPad).

We've seen cases where taking those steps in quick succession (Edit a chart > Enter Performance Mode > kill the app) can cause save issues. We're working to resolve this bug, and I'll update here once I have more info.
 
Top